Frontline and Deskless Training
Build frontline training that works on the phone already in a pocket. Turn the procedures and policies you have written into short courses, assign them by site and shift, and see which crew is still outstanding.
Most corporate training is designed around a person sitting down. A laptop, a company email address, a calendar with an hour in it, and a quiet enough room to finish a forty-minute module in one go. None of that describes a picker, a nurse, a driver, a site electrician, a kitchen porter or a store assistant.
So the training the frontline gets is usually the office version with the edges knocked off. A deck shrunk onto a phone screen. A laminated notice by the time clock. A toolbox talk somebody signed a sheet for. It is not that nobody tried. It is that the production tools were built for the other audience, and the gap shows up as the same incident happening twice.
QuikAuthor is built the other way round. Every template is designed for a phone screen first, there are native iOS and Android learner apps with offline access, and a procedure you already wrote becomes an assessed lesson in an afternoon rather than a quarter.
Rarely because the content was wrong. Usually because the delivery assumed conditions the job does not have, and because the production cost of a short, specific lesson was higher than the thing it was about.
Five bodies of content, and they fail in different ways. Treating them as one annual programme is why the fast-moving ones go stale and the critical ones get skimmed.
The lift, the guard, the lock-out, the chemical, the ladder. The content with the highest cost of being wrong and the one most often delivered as a document nobody reads twice. It needs assessment rather than acknowledgement.
The written process and the real one differ in every operation, usually for a reason. Training built only from the document teaches the version the best people quietly stopped using, and they notice in the first two minutes.
The constant drip of what changed this week. Shelf life measured in days, which makes production speed the only thing that matters. If a two-minute change costs a week to turn into training, it becomes a verbal notice instead.
The complaint, the refusal, the upsell, the difficult visitor. Judgement rather than recall, which means it needs decisions with consequences attached rather than a definition to memorise.
Whatever an inspector, an insurer or a regulator will ask you to evidence. Already written down as an approved document, which makes it the easiest of the five to turn into training you can prove somebody passed.
High-turnover operations run induction continuously rather than in cohorts. The same content delivered on the first shift, hundreds of times a year, is the clearest case there is for building it once properly.
Six things, and only one of them is about the course content.
QuikAuthor uses True Adaptive Design, so a lesson optimises and fills the screen it is on rather than shrinking to fit a smaller one. Text is sized for phone screens by default, with no pinch to zoom, and interactions are built for thumbs. All 70+ interactive templates work on a phone, including the types other tools describe as desktop only.
A basement stockroom, a tunnel, a rural site, a plane. There are native iOS and Android learner apps with push notifications and offline access, and courses also open in a browser where signal is fine. SCORM packages exported from QuikAuthor include resume functionality, score tracking and offline HTML viewing, so the same content behaves the same way inside your own LMS.
Frontline learning happens between tasks, at a handover or either side of a shift. That rewards short, finished lessons over long modules with a progress bar, and it is the reason a two-minute build matters more here than anywhere else.
Segment learners by team, department or location, then assign to the group rather than a list of names, and set required training to auto-assign when somebody joins a location. Team plans add unlimited teams and locations per learner, custom learner fields, and analytics segmented by team, location or department.
AI Translation supports 20 languages: English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Hungarian, Swedish, Norwegian, Danish, Japanese, Korean, Simplified Chinese, Turkish, Indonesian, Malay, Thai and Vietnamese. It translates the whole course including video transcripts and subtitles, and preserves your design, layout and formatting, so three sites are one build rather than three.
Add narration to any slide from your script using premium text-to-speech voices and synced captions are created automatically, so a learner can read along or take the slide hands-free. For anything that was explained better out loud than in writing, that is the closest a course gets to the briefing it replaces.
Four steps, and the first one is mostly deciding which document to point at.
The method statement, the SOP, the equipment manual, the induction deck, the recorded briefing. The AI Asset Converter transcribes and structures video, audio, PDF, Word and PowerPoint into lessons with draft knowledge checks you correct rather than write.
For anything with an approved document behind it, use Compliance Builder. It reads the policy you upload, writes knowledge checks traceable to specific requirements in its text, and defaults to a 100% pass rate because the point is proving understanding of all of it.
Swap a recall question for one of the 70+ interactive templates, then add branching where the decision matters. Branching is included on every plan and can route on a quiz result, a learner choice, a skip decision or a confidence rating.
Assign to a team or location, set a due date, and let automated reminders chase what is outstanding. Then look past the pass rate at individual question responses, because the step one shift keeps getting wrong is next week's two-minute lesson.
For a frontline operation the deciding detail is rarely the plan price. It is how the platform counts people. Frontline headcount moves: seasonal peaks, agency cover, high turnover, and whole shifts who train in one month and not the next. A per-head licence bills all of them in a quiet month as readily as a busy one.
QuikAuthor counts active monthly learners, so somebody who did no training in April does not appear in April's figure. Pro is $69 per author per month, or $799 per year, and includes up to 200 active monthly learners. Team is $2,000 per year for three authors on otherwise identical terms, plus unlimited teams and locations, custom learner fields and segmented reporting. The free plan covers 25 courses and up to 50 active monthly learners with every AI feature included, no credit card and no expiry.
Above 200 active monthly learners, additional learners are charged on a published ladder that gets cheaper as the audience grows:
So a 600-person operation on Pro is $69 for the author plus $400 in a month when all 600 train, and less in a month when half of them do not. Current figures for every plan are on the pricing page, and our guide to what a course costs to build covers the rest of the budget.
Axonify ships daily adaptive reinforcement at scale alongside task lists, checklists, surveys and frontline communications. QuikAuthor does none of those. If the job to be done is running the shift rather than teaching it, that is a different category of product and we would rather say so.
SC Training ships a large prebuilt library of safety courses. QuikAuthor builds courses from your own material instead, which is the right trade for your procedures and the wrong one if a generic manual-handling course this week is what you actually need. A pre-created course library is listed on the roadmap as upcoming rather than available.
7taps delivers a lesson by link with no login at all. QuikAuthor matches that on its free plan, where training is shared by link. Tracked assignment on paid plans runs through a learner record reached by email invitation, so if nobody in your workforce has a work email address, raise it before you commit.
QuikAuthor does not have spaced repetition. For a frontline audience that is worth naming plainly, because drip-fed reinforcement over weeks is a mechanic several platforms in this segment are built around, and we are not one of them.
Frontline training is the training given to the people doing the work in front of customers, product or equipment rather than at a desk: shop floor, warehouse, ward, site, kitchen, van and store. It differs from office training in three practical ways. The learner usually has no company computer, the time available is minutes between tasks rather than an hour in a diary, and the content is about something physical, regulated or customer-facing that changes on the ground before it changes in a document.
The two terms overlap and point at slightly different things. Deskless describes the working conditions: no assigned computer, often no company email address, and no quiet hour in which to sit a course. Frontline describes the position: the person who meets the customer, the machine or the risk first. Most frontline workers are deskless, and some deskless workers, such as drivers and field engineers, are not customer-facing at all. For training purposes the deskless half is the one that decides how content has to be delivered.
Yes. QuikAuthor uses True Adaptive Design, so a lesson fills the screen it is on rather than shrinking to fit a smaller one, and all 70+ interactive templates are built for a phone screen first with touch navigation, readable text and properly sized buttons. There are native iOS and Android learner apps with push notifications and offline access, and courses also open in a browser, so a phone is enough and a company laptop is not required.
The native iOS and Android learner apps include offline access, which is what matters in a stockroom, a tunnel, a rural site or a plane. SCORM packages exported from QuikAuthor also include resume functionality, score tracking and offline HTML viewing, so a course delivered through your own LMS behaves the same way.
Two routes, and they do different jobs. Sharing by link asks nothing of the learner: a public share link can be generated for a course and sent to anyone, including people without a QuikAuthor account, and revoked at any time, and on the free plan link sharing is how training is delivered. Tracked assignment works through a learner record instead: on Pro and above a learner receives an email invitation, sets a password on first access, and then sees everything assigned to them in their own dashboard. If a large share of your workforce has no work email address, raise it before you commit, because the documented route into an individual learner record starts with one.
Segment learners by team, department or location, then assign to the group rather than to a list of names. Required training can auto-assign when somebody joins a location, and learner data imports and exports by CSV. Pro organises learners by one location. Team adds unlimited teams and locations per learner, custom learner fields, and analytics segmented by team, location or department, which is what answers "which site is outstanding" rather than "how many people are outstanding".
Yes. AI Translation supports 20 languages: English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Hungarian, Swedish, Norwegian, Danish, Japanese, Korean, Simplified Chinese, Turkish, Indonesian, Malay, Thai and Vietnamese. It translates the whole course including video transcripts and subtitles, and preserves your design, layout and formatting, so every site is assessed against the same content rather than a local rewrite of it.
Yes, and for anything with an approved document behind it that is the shortest route. The AI Asset Converter takes a PDF, a Word document, a PowerPoint deck, an audio file or a video and turns it into structured lessons with draft knowledge checks. Compliance Builder goes further for policies: it reads the document you upload, writes knowledge checks traceable to specific requirements in its text, and defaults to a 100% pass rate because the point is proving understanding of all of it.
No. QuikAuthor builds courses from your own material. SC Training ships a large prebuilt library of safety courses and QuikAuthor does not, so if an off-the-shelf catalogue is what you need this month you would be buying content rather than an authoring tool. A pre-created course library is listed on the roadmap as upcoming rather than available.
Axonify ships daily adaptive reinforcement at scale, along with task lists, checklists, surveys and frontline communications, and QuikAuthor has none of those. 7taps delivers a lesson by link with no login at all, which QuikAuthor matches on its free plan. What QuikAuthor brings to the same workforce is the authoring half: 70+ interactive templates, AI generation from the documents you already have, branching scenarios on every plan, and SCORM export, priced on author seats with up to 200 active monthly learners included rather than per head from the first learner.
QuikAuthor counts active monthly learners, which suits a workforce with seasonal peaks and high turnover, because somebody who did no training in a month does not appear in that month's figure. Pro is $69 per author per month, or $799 per year, and includes up to 200 active monthly learners. Team is $2,000 per year for three authors. Above 200, learners are charged on a published ladder that gets cheaper as the audience grows: $1.00 each per month from 201 to 500, $0.80 from 501 to 750, $0.65 from 751 to 1,000 and $0.50 from 1,001 to 2,500.
Upload a method statement or a policy PDF, turn it into an assessed lesson, and send it to a real shift. The free plan includes 25 courses, up to 50 active monthly learners, every AI feature and custom branding, with no credit card and no expiry.
Related reading: Responsive Design · Compliance Builder · Health and Safety Training · Learner Management
